Why is there a service charge on individual tickets?
PICA’s nominal $1 per ticket fee helps us offset box office staffing and administrative fees so more of your ticket purchase can go towards supporting the TBA programming and artists. Please be aware when ordering online that there is a standard service charge of $1 plus 5%.

Can I share my Festival Pass?
Passes are non-transferable. Your name will be written on your pass and you will be required to show ID with your pass upon entering each venue.

What if I am late to the show?
As a general rule, there is no late seating. All shows will start promptly as listed. You must check in no later than 15 minutes before curtain to ensure seating, even if you have a pass or a pre-purchased individual ticket. At 15 minutes prior to curtain, any unclaimed seats reserved for pass holders will be opened up for individual ticket sales.

What if I forget my pass?
You will have to purchase a single ticket at the door.

What if I lose my pass?
Contact PICA immediately and we will assist you in re-issuing your pass.

How do I find each venue?
Click here for a printable pdf of the TBA:09 Venue List and Map.

Can I bring my family? What does "All Ages" really mean?
A note on our audience designations. PICA supports artists' freedom of speech and audiences' right to choose what to see and hear. Due to the nature of live performance, we cannot pre-screen all works for content. Performances are coded to help parents decide which shows are appropriate for their children.Please refer to the audience guide listed with each performance description.

Young Audiences = created for all ages. Come one come all.
All Ages = created for adult audiences. Young people welcome at parent's discretion.
Mature Audiences = created for adult audiences. Contents may be challenging and/or inappropriate for some viewers.
21+ = Admission with valid 21+ ID only in accordance with OLCC regulations.

If I buy a ticket, does my kid get in for free?
Sure, if they can sit on your lap. Otherwise you will need to purchase an additional ticket. Additionally, while we welcome children and babies, please note that if there is any disturbance to the live performance, we may have to ask you to please wait in the lobby.

Is there a lost and found?
Lost and found items from all venues will be collected and brought to the TBA Central Box Office. Please call 503.224.PICA to inquire about your item.

Are venues accessible?
All venues are wheelchair-accessible. Please contact PICA in advance to arrange use of elevator/ramp at Conduit.