Portland Institute for Contemporary Art

WHERE IS THE BOX OFFICE?

From July 20-Sept. 13, the Box Office can be reached by email at boxoffice@pica.org or by phone at (503) 224-PICA (7422). The Box Office will be open every day of the Festival (Sept. 9-13) via email or phone. Box Office staff will be available in person one hour before each event. Closed on weekends and Labor Day.

HOW DO I BUY A TBA:26 PASS?

You can buy a TBA:26 Pass via pica.org/tba, by emailing the Box Office at boxoffice@pica.org, or by calling (503) 224-PICA (7422).

DO I NEED A PASS TO ATTEND TBA:26?

No. You can purchase individual tickets for each event, or you can buy a pass for varying levels of festival access.

PASS LEVELS:

• Patron Pass (All Access + VIP)
  $500 ($250 tax-deductible)
  Includes priority admission to all performances, concierge service, and full access to TBA:26 programs. Plus, a donation to PICA in support of TBA.

• Full Pass
  $250
  Includes admission to all performances and full access to TBA:26 programs.

DO I NEED TO MAKE A RESERVATION FOR A TICKETED EVENT IF I HAVE A PASS?

Reservations are required for all ticketed programs, regardless of a pass purchase. To RSVP to a TBA:26 event, click the Google Form link in your emailed receipt.

IS ANYTHING “OFF PASS”?

Yes. Tickets to the Elbow Room's fundraiser GOOD DANG WEEKNIGHT! are “off pass” and must be purchased separately through Elbow Room's website, www.elbowroompdx.org. This event will be free and open to all after 8:00 PM for Magic Luscious Spirit Sounds.

WHAT IF I ARRIVE LATE FOR A SHOW?

As a general rule, there is no late seating. All shows begin promptly and as listed. For performances at PICA, you must check in no later than 15 minutes before curtain to ensure seating, even with a pass reservation.

IF I RESERVE A SEAT FOR AN IN-PERSON PERFORMANCE AT PICA, DOES MY CHILD GET IN FOR FREE?

Children may attend for free if they can sit on your lap. Otherwise, you will need to reserve an additional seat. Please note that while we welcome children and babies, we may have to ask you to wait in the lobby if there are disturbances to the performance.

WHICH SHOWS ARE APPROPRIATE FOR CHILDREN? CAN I BRING MY FAMILY?

PICA supports freedom of speech for artists and the right of audiences to choose what they see and hear. Due to the immediate nature of live performance, we cannot prescreen all works for content. However, if you have specific concerns or questions, our Box Office staff can suggest guidance on shows.

The Goldberg Variations by Clayton Lee is 18+ with mature themes.

CAN YOU REFUND OR EXCHANGE MY PASS?

All ticket and pass sales are final. There are no refunds or exchanges. PICA is committed to paying artists and crew for scheduled performances. In the event that we need to cancel/postpone a show due to unforeseen circumstances, we will still pay our artists and crew as promised. In the case of a cancellation or postponement, we ask audiences to please consider the cost of their pass as a donation to support fair wages, rather than requesting a refund. That said, if your event is canceled and you would prefer to have your pass purchase refunded, you can contact the Box Office at boxoffice@pica.org or call (503) 224-PICA (7422), and a Box Office representative will be happy to assist you.

ARE TBA:26 EVENTS ACCESSIBLE?

PICA is committed to accessibility as a value, ethic, and opportunity for learning, growth, and change. All TBA:26 venues are ADA-accessible for those using mobility aids. There is a dedicated webpage at www.pica.org/events/access26 with accessibility information about our venue, and additional access notes regarding sound, strobe lighting, and captioning can be found on each program page when available. As we strive to create greater access to our programs and events, including the TBA Festival, we welcome feedback and dialogue from audiences and artists about their experiences and suggestions for improvement. To inform TBA staff of access needs, request services, or offer feedback on our approach to access, please contact the TBA Box Office at boxoffice@pica.org or (503) 224-PICA (7422).

COVID-19

PICA strives to remain considerate of our staff, artists, and guests with varying levels of vulnerability, safety, and comfort. In this spirit, masks are recommended for TBA events. Anyone experiencing symptoms of COVID-19, cold, or flu is kindly asked to stay home.

TRANSPORTATION

PICA is located in the Boise-Eliot neighborhood of Northeast Portland. We are accessible from bus lines 4, 6, 17, and 44. Stops for the A Loop and B Loop Streetcar are approximately 0.3 miles from our building. The nearest MAX station is Rose Quarter Transit Center, which is approximately 0.5 miles away. On-street parking is available. Please be aware that PICA is in a residential area and, therefore, we ask that all of our guests, staff, and audience members treat our neighborhood and neighbors, housed and unhoused, with the utmost respect.

PARKING

PICA's neighborhood has recently changed its parking requirements. The Portland Bureau of Transportation (PBOT) uses special parking time limits and rates near venues with large events of 10,000 people or more, including the Moda Center, Oregon Convention Center, Veterans Memorial Coliseum, and Providence Park. This includes the area surrounding PICA. Please visit www.portland.gov/transportation/parking/event-districts to see the schedule of upcoming events and pay for parking accordingly.